Frenzo Privacy Policy

This policy outlines how Frenzo ("the App") gathers, utilizes, stores, and safeguards your personal data when you use the App. Using the App means you’ve read, understood, and agreed to these terms.

1. Collected Information

1.1 Voluntary Submissions

You may choose to share details like your name, contact info (e.g., email), and content you post (messages, comments, created texts) to get the App’s services.

1.2 Auto-Gathered Data

The App automatically collects:

 Device details: Model, OS, unique IDs, network info, etc., to boost performance and device compatibility.

 Usage patterns: Features used, timestamps, visited pages, and actions taken, helping refine functionality and user experience.

2. How We Use Your Data

2.1 Service Delivery & Enhancement

Your info powers core AI chat features—natural language chats, info searches, text help. We also analyze usage data to refine features and build new ones.

2.2 Security Assurance

Data helps spot and stop fraud, shield systems and users from threats, and meet legal rules (e.g., using device info to block unauthorized access).

2.3 Communication

With your contact details, we send critical updates: policy changes, service outages, etc. No unsolicited marketing without your go-ahead.

3. Data Storage

3.1 Where & How Long

Data lives on secure servers, with location based on legal and operational needs. We keep it as long as needed for policy purposes or by law, then delete or anonymize it.

3.2 Protection Measures

We use encryption, firewalls, secure transmission, access controls, staff training, and audits to guard against unauthorized access, use, or leaks.

4. Your Data Rights

4.1 Access & Correction

You can view your stored data and ask to fix inaccuracies via Section 6 contact info.

4.2 Deletion

Request data removal if it’s no longer needed or you withdraw consent (where allowed), subject to legal retention rules.

4.3 Consent Withdrawal

You can pull consent for data collection/use anytime, though this might limit App features.

5. Policy Updates

We may revise this policy for practice, legal, or feature changes. Updates go live in the App upon posting. Continued use means you accept changes.

6. Get In Touch

For questions about this policy or your data, email link_frenzo@gmail.com. We’ll reply promptly.